Diagnostic workflow

Danfoss VLT Alarm 4 Mains Phase Loss Workflow

Entry symptom: Danfoss VLT reports alarm 4 or shows input phase instability.

Step-by-step diagnostic workflow11 min read

Scope of this technical record

Workflow for Danfoss VLT Alarm 4 cases where the technician must prove the actual input supply at the drive, separate upstream protection faults from line sag, and decide when rectifier or DC-link sensing investigation is justified.

Safety boundary

This workflow requires qualified live-voltage work at the drive input and qualified isolation for internal inspection. Stop if the measurement cannot be made safely or if a missing phase, overheating fuse holder or damaged contactor is found.

Danfoss Alarm 4 workflow route

1Preserve event
2Measure L1/L2/L3
3Inspect protection
4Load compare
5Escalate inward

The workflow separates upstream supply faults from rectifier or DC-link sensing evidence.

Danfoss Alarm 4 workflow image

Danfoss VLT Alarm 4 workflow preserving event measuring three input phases inspecting protection comparing load and escalating inward
The workflow image turns phase-loss into a supply, protection or drive-side boundary decision.

Workflow outcome

The workflow should end with one of four outcomes: upstream supply correction, protection/contactor/terminal repair, plant line-sag mitigation, or drive-side rectifier/DC-link sensing investigation. If the outcome is only “Alarm 4 present,” the evidence package is incomplete.

Step 1 — preserve the event condition

Record whether Alarm 4 appears at power-up, when ready is requested, at run command, during acceleration or when another plant load starts. If the alarm is intermittent, the condition that makes it appear is the evidence: a cold start, hot contactor, heavy load or post-maintenance wiring state.

Step 2 — measure at the drive, not only upstream

Measure all three phase-to-phase values at the VLT input terminals with the drive in the alarm-producing state. A healthy upstream bus does not prove the drive input is healthy. Loose lugs, fuse clips, disconnect poles and contactor contacts can produce a missing phase only under current flow.

Step 3 — inspect the protection path

Inspect line fuses, disconnect, contactor, line reactor and terminals for heat, discoloration, looseness and single-pole failure. Record photos before retightening or replacing parts. If a single phase is missing or weak, correct the field supply route before discussing internal drive repair.

Alarm 4 workflow stop points

FindingActionDo not do this
One phase absent at drive inputRepair upstream phase pathOpen the drive looking for a board fault
Voltage balanced upstream but not at driveInspect fuses, disconnect, contactor and terminalsAssume the incoming supply is proven
Voltage sags with other plant loadInvestigate plant supply and loading sequenceQuote a drive without line evidence
Voltage stable at drive under fault conditionEscalate to rectifier/DC-link sensing evidenceSkip the supply evidence in the support request

Step 4 — build the drive-side evidence package

If field evidence is stable, the repair request should move to rectifier input, DC-link ripple or sensing path. The request must include the exact drive type code, voltage class, input measurements, protection-path photos and the condition that triggered Alarm 4. That information determines whether the next step is field correction, workshop repair or replacement planning.

Field record checklist

  • Alarm 4 timing and reset history
  • Three phase-to-phase readings at the drive input
  • Fuse/disconnect/contactor terminal photos
  • No-load versus loaded readings
  • Any recent panel or wiring work
  • Drive-side evidence only after supply route is proven

Technical basis and reference documents

This is an independent editorial technical reference. Original manufacturer documentation remains controlling for installation, repair and commissioning decisions.

Danfoss AC drives service tips — common alarm guidanceDanfoss Drives

Used to anchor Alarm 4 as a mains phase-loss check, Alarm 29 as a drive over-temperature check and DC-link overvoltage as a supply/regeneration/brake-path issue.

Top ten VFD tech support calls — Alarm 29Danfoss Drives support

Used to keep Alarm 29 diagnosis focused on real heatsink temperature, airflow, fan condition, ambient temperature and load before sensor or board conclusions.

VLT HVAC Drive High Power Instruction ManualDanfoss technical documentation

Used as public VLT-family context for heatsink temperature alarm wording, high-voltage safety and FC-family drive service boundaries.

Linked records

Evidence intake

Turn this record into a qualified service request

A repair decision is much more reliable when the request includes the exact identity of the drive, the first fault evidence and the machine condition when the symptom appeared.

  • Complete drive type code / MLFB or nameplate model
  • Fault code, fault value and first event before reset
  • When the event appears: power-up, enable, ramp, run, decel or stop
  • Motor/cable connected or isolated during the symptom
  • Visible board, option-card, module and connector identifiers
  • Previous repair history, replacement parts and repeat-failure pattern
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